Short Stay Weekender- Aberdeen Airport

Absolutely no problems until it came to leaving the car park. I have used Parkcloud twice to park at Aberdeen. On both occasions using different cars I was asked to pay by the machine before I could get out. I was stuck at the checkout and had to contact the parking staff and prove that I had booked in that carpark. Luckily I had kept the paperwork which I printed off. On the both occasions it was very inconvenient and particularly on the second occasion I was delayed for over 10 minutes leaving the car park before the staff were satisfied that I had booked parking. Apparently they had no recard of my having booked and had to contact parkcloud.. I was not satisfied! They are okay

Sadly on exit from the carpark the barrier machine told me I still had to pay £198!! As you could imagine I was so shocked at this but thankfully I had printed off my email and the staff sorted this out, it could have been very frustrating for other drivers as I had to reverse and park up to sort it out. I hope this was a one off. I was very disappointed about what happened