Birmingham Meet and Greet Terminal Handover

Appalling experiance. Rang 30 mins before arriving at airport then just before arriving. Told would be there waiting but no one about several calls later driver arrives and apologises. No issue with the driver however the individual who i spoke to on the phone was rude and their mastery of english was poor. Even worse experiance on return , telephone operator was even ruder and had an even worse command of English . Told him that i was walking out of baggage collection to the meet and greet area to which he stated if i was not there the car "would be gone". Told him in no uncertain terms that would not be the case. In short DO NOT USE THIS COMPANY.

My car had excess mileage when it was return to myself

As a lone female traveller this seamless parking was a huge relief … very easy and reliable and friendly drivers!

So easy, once booked I had to change the time, no problem and no extra charge. Made the phone call 20 mins before, pulled up to Car Park 3 and got a wave from one of the staff, who was waiting for me, really nice chap, put us right on procedure when arriving back, same again, so easy, made the phone call 20 mins before and as we walked into Car Park 3 he drove in, lovely bloke, with a big smile, cases in the car and out the barrier within 5 minutes, brilliant throughout. Defo will be using them again.. Thank You

Both gentlemen were lovely to deal with. As a lady on my own travelling I was a little nervous but fully recommend.