Parking General P1 AENA Aeropuerto Tenerife Sur

I paid your fee, I received your reference/confirmation email...I followed your instructions, but the airport parking office had no trace of it. I contacted you, received a bog standard reply and nothing further. I had to pay again to get my car released from the car park on my return. I believe you now need to refund me the fee you took from my bank account. I have all receipts. A speedy reply would be appreciated

Leider mussten wir 15 € nachzahlen als wir unser Fahrzeug abgeholt haben,der Grund ist uns leider nicht bekannt denn wir waren genau zur angegebenen Zeit vor Ort und haben unser Fahrzeug wieder abgeholt.

Wenn jemand 3 Wochen bei Ihnen parkt sollte man bei 1 Stunde zu spät Abholung kein Geld verlangen

Encontré el coche con daños

Brilliant Service

Family left the car for us to collect on our arrival the next day . Easy procedure and would highly recommend..

You need to put on your instructions that when you exit the car park , if you have pre paid you need to verify your ticket in the machine before you go to the barrier.. or it won’t open

Me pidieron el pago con tarjeta cuando hice la reserva. Pensaba que era para asegurar el pago. Cuando recogí mi coche me dijeron en la oficina que tenía que pagar 41 euros. Al día siguiente me di cuenta que también lo habían cargado en la tarjeta. Ahora mismo estoy a la espera de que me devuelvan el importe pagado en efectivo....

Would help if the staff at the desk spoke a little more English but perhaps I just need to improve my Spanish.