Service Voiturier Blue Valet Toulouse - Extérieur

Personnel ponctuel , professionnel et très sympathique sur le lieu de rendez-vous à l'aller ainsi que pour le retour. De plus, la tenue de Blue Valet est excellente , ainsi on ne peut pas les rater. C'était notre première expérience que nous renouvellerons avec Blue Valet sans hésitation.

Directions for meeting to drop off car at Toulouse airport could be clearer - ie ‘go to short-term 15 min car park’ rather than taxi rank & PO - what’s PO?!

Nous n'avions pas compris qu'un chauffeur venait chercher la voiture.. Instructions a revoir. Sinon très bien.

Worst experience ever booking car parking. I cancelled 28 hours before, deadline 24 hours. I cancelled with Blue Valet and was only provided with a customer service email. BV nor I could obtain a phone number. The website wouldn't work on my phone. I sent them an email. They wouldn't refund my money relying on a term in there contract stating the only way to cancel was via an account on their website. Appallingly bad practice to make it very difficult to cancel under stressful conditions- I had my flight cancelled and needed to book an alternative flight and get to the airport with minutes to spare...not easy to do when the rest of the country is doing the same because of a national strike. This company simply took advantage. Crooks.

We have e-mailed Parkvia with our complaint about Blue Velvet Toulouse. Our car was used during our absence and crisps spread over the back seat and floor and a child's toy dropped under the front seat. There is no guarantee of secure parking as the valet can do what he wants with the car.

Personnel très agréable et compétents Félicitations

We booked the meet and greet with blue valet through parking cloud. We had to be at Toulouse airport very early. On the way I realised I didn't receive a text from the driver. When we were close I called the one number I could find on the conformation email from parkcloud. The lady I spoke to couldn't find my booking. I ended up sending a screenshot from the conformation email to her to show I had booked and paid. She then organised a driver. It took about half an hour to sort this all. Not a good experience at all.

Très bien organisé merci

Absolument parfait sur toute la ligne. Quel professionnalisme et amabilité. Nous sommes conquis!