HEINPARKING Vienna Airport

Excelent service and stuff. We arrived late night, but everything worked as promised. Thank you!

Машина на автостоянке была 1 неделю. За это время в Вене выпал снег. На автостоянке снег не убирался и пртшлось добираться до машины по сугробам. Дорожки к машинам не были убраны.

Perfekt

Hat alles sehr gut und reibungslos geklappt!!!

Everything works without any problem.

Hello, the standard email with informatiin about the entry code to the car park and with the information about the taxi transfer should be much more clear.. ALL the important info should be clearly and in bold letters written in the email text, not just in a number of attachments. I recommend to have in the email text the entry code (in bold writtig!) and info about the pick up and collect transfer and about the QR code,, also in bold or colour letters. It would also be practical to say on the email that the customers should always check with the taxi that the names match. I've had problem finding the entry code in an attachment the firts time l went to Hein parking. Also had problem with getting in a wrong taxi.. Thank you for considerating this Best regards Danai

The information about the existence of a code to open the gate should be very clear and in bold letters also in the email text, not only in the email attachments. If a staff calls beforehand, they could also inform the customer that they will need a code to open the gate and where to find it. Thank you.

Alles war bestens, bei der Ankunft war aber die Diskussion ob unser QR Code gültig ist oder nicht ein Thema. Wir haben diesen vorgezeigt und hatten es ziemlich eilig, da wir 1.40 Verspätung hatten. Der Zuteiler und der Taxifahrer diskutierten und hat uns der Taxifahrer dann doch mitgenommen. Angeblich gibt es Personen die den QR Code öfters benutzen. Das war dann für uns ziemlich anstrengend, aber wir wurden an das Ziel gebracht. :)