Kingparking - Milazzo

We had a bit of a misunderstanding as the guy looking after us didn’t speak English and he had gone to the port to collect us and we had walked back to where we dropped the car off 🤦🏽‍♀️ Think more explicit instructions about collection would have been useful

We dropped our hire car in Milazzo during a trip to the Aeolian Islands. The whole process with Park Via went very smoothly.

Segnalo che il kingparking non è aperto h24 come il sito permette. Io all'inizio avevo prenotato per arrivare all 1 di notte. Meno male che i miei piani sono cambiati alla fine e quando ho chiamato per avvisare che sarei arrivata il mattino dopo ho scoperto che chiudono alle 23

We paid 10 euros to be shuttled to the port and were told to simply call the phone number on the business card for a pick up once we returned. I called the phone number repeatedly, no answer, we just started walking which was no big deal because it was convenient to the dock. We asked for 5 euro in a refund because no one answered or picked us up. The attendant pretended not to understand, asked for a receipt for the 10 euros and did not give us a refund of 5 euros for a promise/service not provided. We were very disappointed in the lack of credibility. For that reason I would recommend parking here but don’t trust the staff: it is convenient to walk to the port and were dis not ask for a shuttle ride but were offered the ride for the 10 euro fee so we accepted because we did not know exactly which dock to go to.

The big guy with the American accent was an absolute delight. Very helpful and very friendly.

Sammy was amazing!

we were looking for King Parking..signs.?but it was under another name...should be marked better