Quick Novoli San Donato Firenze

It was very hard to get out of the parking I had no instruction how to process so I had to talk with someone by the payment machine and we didn’t understand anything ! I could’n find my name , my réservation number, nothing! It took us 30 min to get out. It’´s another guy that work into the garage that help un other wise we still there !!!

The booking confirmation said to scan the QR code in the voucher to enter the garage. There was NO QR CODE in the voucher! We had to take a ticket and then pay 34 Euros to exit the next day vs the online rate of 20 Euros which we prepaid. So we ended up paying 54 Euros! The entrance that GPS takes you to was closed. We had to circle the park to find an open entrance. No staff anywhere in sight. When we came back the next day the exit signs took us to an exit that was closed. We had to drive around the garage to find one open. We need a refund of the double billing!!!!

Il questionario non da la possibilità di dare zero, altrimenti l'avrei fatto. Sono stato danneggiato e Ho sporto denuncia inviando una mail spero ad un indirizzo raggiungibile visto che dai numeri telefonici presenti sul Vs. sito non ho avuto nessuna risposta. Sono stato danneggiato e ho dovuto pagare 2 volte. Esperienza NEGATIVISSIMA. CHE QUALCUNO ABBIA LA CORTESIA DI RICONTATTARMI AL SEGUENTE NUMERO 334-3137090 per riavere i miei soldi.

Never received any code that could be scanned at the entry so had to buy another parkingticket at the site. So paid double price :-(

Nice covered parking with enough space even for bigger passenger cars. Good location with very good tram connection to the center.