Park and Trip - Lisboa

The drop off experience was excellent. The driver was waiting for us at the airport. No problems. Pickup on the other hand was terrible. Due to one of the drivers having an accident (!!!) the company could not deliver the vehicle to us and instead offered to drive me to the car park to pick it up. This would be fine normally, but it took a long time and we were with our 1 year old baby so we were hoping for a smooth pick up experience.

Don't use this service if you don't speak Portuguese! Had a horrendous time trying to communicate the people on phone and ended up doing 4 laps of the airport in gridlocked traffic and nearly missing my flight

Os motoristas foram muito simpáticos e cuidadosos. Gostei do atendimento.

Lack of drivers to delivery my vehicle. Took an hour to return car.

I will use you all the time ! Awesome experience ! Thank you.

Very professional staff : responsiveness, speed of execution, response to your call. Will use again & recommand Park & Trip Lisboa

Serviço eficaz, pontual. Simpatia do assistente/motorista tanto na entrega como no levantamento da viatura. Continuarei a usar.

Eu sei que o estacionamento escolhido era exterior mas o carro veio muito sujo, cheio de pó no exterior e o tapete.do.condutor vinha muito sujo com areia ou terra.

serviço muito bom, nada a dizer. recomendo com certeza

A entrega da viatura demorou cerca de 45 minutos após o telefonema como pediam. Para uma entrega à 1h da manhã, acho um tempo exagerado.

Recomendo Park via. O atendimento foi mesmo ótimo. O pessoal muito simpático . Voltarei a contactar Park via para-a Próxima .

Funcionários impecáveis.

I had to wait 1 hour and 15 minutes to pick up the car. When I called to understand the delay, the response I received was that they don’t control traffic and don’t have a helicopter. The reply was aggressive and very impolite. Simply terrible customer service. They parked the car on a dirt lot, so it was totally covered in dirt.

I reserved covered parking, but the vehicle was very dirty on return, even inside on the floor. I have photos. Very disappointing.

Genial